Which of the following supervise rank-and-file employees and carry out day-to-day activities within departments?

Question

Which of the following supervise rank-and-file employees and carry out day-to-day activities within departments?
	a.	
Executive managers

b.	
Middle managers

c.	
First-line managers

d.	
Board of directors

e.	
Vice-presidents

2.5 points

QUESTION 2

Which of the following are at the top of the hierarchy and are responsible for the entire organization, especially its strategic direction?
	a.	
Executive managers

b.	
Middle managers

c.	
First-line managers

d.	
Rank-and-file employees

e.	
Final consumers

2.5 points

QUESTION 3

Which of the following describe controlling activity?
	a.	
Suzie occupying an executive position at ABC Manufacturing is frequently involved in strategic planning and development.

b.	
As a production manager, Jason evaluates and takes corrective action concerning the allocation and use of human, financial, and material resources at SBA Systems, Inc.

c.	
Julie, a marketing manager at TTY Tools, continually watches for changes in the business environment and monitor business indicators such as economic indicators and business cycles.

d.	
As the consumer division head of JNJ Systems, Riya continually oversees the work of her subordinates.

e.	
As a manager at CBA Rides, Mason’s primary responsibility is to bring together the work of others both inside his work unit and out.

2.5 points

QUESTION 4

Kotter studied a number of successful general managers over a five-year period and found that they spend most of their time
	a.	
by themselves.

b.	
with others.

c.	
worrying about important decisions.

d.	
drawing up plans.

e.	
giving orders.

2.5 points

QUESTION 5

The interactive nature of management means that most management work is
	a.	
passive.

b.	
abstract.

c.	
unimportant.

d.	
conversational.

e.	
done alone.

2.5 points

QUESTION 6

________ intentionally takes on the role of critic.
	a.	
The devil’s advocate

b.	
Heuristics

c.	
Suppression of dissent

d.	
Groupthink

e.	
Brainstorming

2.5 points

QUESTION 7

________ occurs when group members choose not to voice their concerns or objections because they would rather keep the peace and not annoy or antagonize others.
	a.	
Critical thinking

b.	
Heuristics

c.	
Satisficing

d.	
Groupthink

e.	
Brainstorming

2.5 points

QUESTION 8

Which of the following represents the final step in the decision making process?
	a.	
Evaluate the effectiveness of selected alternative

b.	
Select an alternative.

c.	
Analyze the alternatives.

d.	
Recognize that a decision needs to be made.

e.	
Generate multiple alternatives.

2.5 points

QUESTION 9

Buying a house can be described as which of these?
	a.	
Reactive decision

b.	
Programmed decision

c.	
Low-involvement decision

d.	
Nonprogrammed decision

e.	
Heuristics-driven decision

2.5 points

QUESTION 10

Which term best describe decisions that are routine?
	a.	
Emotional intelligence

b.	
Programmed

c.	
Heuristics

d.	
Nonprogrammed

e.	
Bounded rationality

2.5 points

QUESTION 11

_____ refer to our beliefs about what is right vs. wrong, good vs. evil, virtuous vs. corrupt.
	a.	
Ad hominem

b.	
Groupthink

c.	
Heuristics

d.	
Ethics and morals

e.	
Bounded rationality

2.5 points

QUESTION 12

Which of the following describes the action or process of thinking through possible options and selecting one?
	a.	
Decision-making

b.	
Groupthink

c.	
Brainstorming

d.	
Bounded rationality

e.	
Suppression of dissent

2.5 points

QUESTION 13

Which term best describe the individuals or groups that are affected by an organization?
	a.	
Ad hominem

b.	
Stakeholders

c.	
Heuristics

d.	
Bounded rationality

e.	
Relationship conflict

2.5 points

QUESTION 14

______ is the ability to recognize, understand, pay attention to, and manage one’s own emotions and the emotions of others.
	a.	
Emotional intelligence

b.	
Programmed decision

c.	
Heuristic

d.	
Nonprogrammed decision

e.	
Bounded rationality

2.5 points

QUESTION 15

_______ is the generation of new or original ideas; it requires the use of imagination and the ability to step back from traditional ways of doing things and seeing the world.
	a.	
Bounded rationality

b.	
Groupthink

c.	
Creativity

d.	
Heuristics

e.	
Satisficing

2.5 points

QUESTION 16

According to Mintzberg, which of the following are decisional roles?
	a.	
Leader, liaison, and figurehead.

b.	
Negotiator, disseminator, and liaison.

c.	
Disturbance handler, leader, and spokesperson.

d.	
Entrepreneur, disturbance handler, and negotiator.

e.	
Disseminator, monitor, and spokesperson.

2.5 points

QUESTION 17

Who is known as the father of scientific management?
	a.	
Henry Fayol

b.	
Frederick Taylor

c.	
Adam Smith

d.	
Elton Mayo

e.	
Max Weber

2.5 points

QUESTION 18

According to Follett, in _______, neither side gets exactly everything it wants, and the best each side can do is obtain a result that each can agree too.
	a.	
compromise

b.	
integration

c.	
dominance

d.	
avoidance

e.	
accommodating

2.5 points

QUESTION 19

Michael is known for his ability to understand other peoples’ emotions and he has a genuine interest in doing so. Michael can be rated high on which of these elements?
	a.	
Self-awareness

b.	
Self-regulation

c.	
Empathy

d.	
Heuristic

e.	
Social skills

2.5 points

QUESTION 20

When Dianna does not know the outcome of each alternative until she has actually chosen that alternative, she is facing conditions of _______.
	a.	
uncertainty

b.	
escalation of commitment

c.	
emotional intelligence

d.	
time pressures

e.	
confirmation bias

GPT-4o mini · Answer

Here are the answers to the questions provided:

QUESTION 1
Which of the following supervise rank-and-file employees and carry out day-to-day activities within departments?
c. First-line managers

QUESTION 2
Which of the following are at the top of the hierarchy and are responsible for the entire organization, especially its strategic direction?
a. Executive managers

QUESTION 3
Which of the following describe controlling activity?
b. As a production manager, Jason evaluates and takes corrective action concerning the allocation and use of human, financial, and material resources at SBA Systems, Inc.

QUESTION 4
Kotter studied a number of successful general managers over a five-year period and found that they spend most of their time
b. with others.

QUESTION 5
The interactive nature of management means that most management work is
d. conversational.

QUESTION 6
________ intentionally takes on the role of critic.
a. The devil’s advocate

QUESTION 7
________ occurs when group members choose not to voice their concerns or objections because they would rather keep the peace and not annoy or antagonize others.
d. Groupthink

QUESTION 8
Which of the following represents the final step in the decision making process?
a. Evaluate the effectiveness of selected alternative

QUESTION 9
Buying a house can be described as which of these?
d. Nonprogrammed decision

QUESTION 10
Which term best describe decisions that are routine?
b. Programmed

QUESTION 11
_____ refer to our beliefs about what is right vs. wrong, good vs. evil, virtuous vs. corrupt.
d. Ethics and morals

QUESTION 12
Which of the following describes the action or process of thinking through possible options and selecting one?
a. Decision-making

QUESTION 13
Which term best describe the individuals or groups that are affected by an organization?
b. Stakeholders

QUESTION 14
______ is the ability to recognize, understand, pay attention to, and manage one’s own emotions and the emotions of others.
a. Emotional intelligence

QUESTION 15
_______ is the generation of new or original ideas; it requires the use of imagination and the ability to step back from traditional ways of doing things and seeing the world.
c. Creativity

QUESTION 16
According to Mintzberg, which of the following are decisional roles?
d. Entrepreneur, disturbance handler, and negotiator.

QUESTION 17
Who is known as the father of scientific management?
b. Frederick Taylor

QUESTION 18
According to Follett, in _______, neither side gets exactly everything it wants, and the best each side can do is obtain a result that each can agree to.
a. compromise

QUESTION 19
Michael is known for his ability to understand other peoples’ emotions and he has a genuine interest in doing so. Michael can be rated high on which of these elements?
c. Empathy

QUESTION 20
When Dianna does not know the outcome of each alternative until she has actually chosen that alternative, she is facing conditions of _______.
a. uncertainty

These answers should help you complete your assessment on management concepts and decision-making processes effectively.