Here are the correct responses based on the context of effective communication and empathy:
-
Which of the following statements is true about people?
- Correct response: Human beings have many things in common.
-
What is empathy?
- Correct response: the ability to understand another person’s feelings.
-
Which of the following is important for communicating with people of different ages, genders, or backgrounds?
- Correct response: customizing how you communicate.
-
Your friend introduces you to her great-grandmother, who is 97 years old. Choose the appropriate strategy for communicating with this woman.
- Correct response: Shake her hand gently.
-
Your friend’s great-grandmother speaks only Mandarin. How can you communicate with her?
- Correct response: Smile and nod.
These answers focus on effective communication practices and the importance of empathy.