Which of the following should be included in a proper voicemail greeting?

Question

​​​​​The department name
The assistant’s name
The current temperature
The employee’s vacation plans

Answer 1

In a proper voicemail greeting, the following should be included:

• The department name: This helps the caller understand who they have reached and whether their inquiry is relevant to that department.

Including the assistant’s name, current temperature, or employee’s vacation plans is generally not necessary for a professional voicemail greeting. It is important to keep the greeting clear and concise, focusing on relevant information for the caller.