Which of the following instruction formats uses arrows, boxes, and a small amount of text to express actions, events, or decisions?

if-then table

paragraph

checklist

flowchart

9 answers

Flowchart
During which stage of the listening process would you pay close attention to the speaker’s words, actions, and body language?

taking notes

active involvement

preparation

evaluation
Active involvement
During which stage of the listening process would you determine how well you understood a speech?

taking notes

active involvement

preparation

evaluation
Evaluation
Which of the following is an example of an open-ended question?

“Do you like my paper?”

“Where could I improve my paper?”

“Was my paper funny?”

“Was my paper too long and boring?”
"Where could I improve my paper?"
Which of the following is one of the six elements of all business letters?

references

closing

work experience

action items
Closing