To identify the metric manipulation tactic used in a given situation, I'd need more specific details about what happened. However, here are some common metric manipulation tactics to help you recognize the scenario:
1. **Cherry-Picking**: Selecting only favorable data while ignoring the unfavorable data to create a misleading impression of overall performance.
2. **Vanity Metrics**: Focusing on impressive but ultimately meaningless statistics that don't necessarily correlate with real performance or outcomes.
3. **Data Massage**: Tweaking the data collection or reporting process to overstate positive results or understate negative results, without technically lying.
4. **Gaming the System**: Changing behaviors explicitly to improve specific measured metrics, sometimes at the expense of other important non-measured activities.
5. **Measurement Distortion**: When workers or entities change their actions primarily to improve their performance according to the metrics, this may lead to distorted behaviors not aligned with overarching goals.
6. **Attrition Rate Management**: Manipulating the inflow and outflow of units (like employees, users, etc.) to create a false impression of the rate at which they're leaving the system.
7. **Window Dressing**: Timing the achievement or reporting of metrics to align with review periods for maximum impact, even if this means deferring or advancing actions unsustainably.
If you describe the specific details of the scenario you're thinking of, I could help pinpoint which of these tactics (or potentially another one) was applied.
Which metric manipulation tactic was used in this situation?
1 answer