Which is NOT an advantage of sending a handwritten letter through snail mail?

It takes so long to get there, that the customer will have forgotten all about you
It allows the customer a chance to make sure the issue is truly resolved
It adds a personal touch
It assures your customers that the company appreciates them and their business

1 answer

The statement that is NOT an advantage of sending a handwritten letter through snail mail is:

"It takes so long to get there, that the customer will have forgotten all about you."

This statement critiques the delays associated with snail mail rather than highlighting an advantage. The other options emphasize the benefits of personal touch, resolution assurance, and appreciation communicated through handwritten letters.