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Which ideas about AI are developed by the author in “How AI Can Help Businesses Provide Customer Service”? Select the two correct answers.

(1 point)
Responses

AI has taken over human operations in many industries.
AI has taken over human operations in many industries.

Companies are rushing to AI for its potential to reduce costs.
Companies are rushing to AI for its potential to reduce costs.

Employees value AI’s ability to deal with straightforward tasks.
Employees value AI’s ability to deal with straightforward tasks.

Customers still prefer interacting with humans rather than AI.
Customers still prefer interacting with humans rather than AI.

AI is improving the ability to meet consumer needs.

1 answer

The two correct answers developed by the author in “How AI Can Help Businesses Provide Customer Service” are:

  1. Companies are rushing to AI for its potential to reduce costs.
  2. AI is improving the ability to meet consumer needs.