The distorted thinking pattern that most frequently emerges in people’s thoughts when handling a customer with a different set of cultural values is often imperative thinking. This type of thinking involves imposing one's own beliefs, values, or standards onto others and can lead to misunderstanding and conflict when dealing with individuals from different cultural backgrounds. It reflects an expectation that others should conform to one's own perspective, which can be problematic in cross-cultural interactions.
Which distorted thinking pattern most frequently emerges in people’s thoughts when handling a customer with a different set of cultural values?
Imperative thinking
Destructive labeling
Minimization
Magnification
1 answer
1 answer