Which detail from the text supports the idea that customers dislike AI in customer service?%0D%0A%0D%0A(1 point)%0D%0AResponses%0D%0A%0D%0A%E2%80%AFAI does not meet customers’ emotional needs.%0D%0A%E2%80%AFAI does not meet customers’ emotional needs.%0D%0A%0D%0A%E2%80%AFAI tracks customer data to make recommendations.%0D%0A%E2%80%AFAI tracks customer data to make recommendations.%0D%0A%0D%0AAI communicates poorly with human customer service agents.%0D%0AAI communicates poorly with human customer service agents.%0D%0A%0D%0AAI responds rapidly to customer inputs.

Answer 1

The detail that supports the idea that customers dislike AI in customer service is: AI does not meet customers’ emotional needs. This indicates that customers feel their emotional requirements are not being fulfilled by AI, which can lead to dissatisfaction.