I would go with c.
I recently listened to a woman trying to explain to me what I should do if I have a heart attack when alone. I listened politely, knowing medical science had long discredited coughing as a solution to keep breathing.
When you acively make judgments about whether or not the message you are hearing is worthwile, you are
a assessing the accuracy of the speakers conclusions
b engaging in unethical listening behavior
c engaging in a barrier to effective listening
d engaging in critical listening
e engaging in the feeback process
2 answers
Cough, cough! I would choose d, because you might also accept aspects of the message.