When verbal and non-verbal communication disagree, which one supersedes the other?

​​​​​Verbal communication
Non-verbal communication

1 answer

When verbal and non-verbal communication disagree, non-verbal communication generally supersedes verbal communication. Non-verbal cues, such as body language, facial expressions, and tone of voice, often convey emotional states and true intentions more reliably than words alone. People tend to trust non-verbal signals more because they can be more instinctual and difficult to fake. However, the context and individual differences can also play a significant role in interpreting the communication correctly.