When do most customers start looking for a product or service as part of the first step in the consumer decision-making process?

Question

A after moving into a new home or apartment
B after getting a new job
C before they run into some kind of problem
D after they run into some kind of problem

Answer 1

C before they run into some kind of problem

Answer 2

is this right

Answer 3

Apologies for the confusion in my previous response. The correct answer is D, after they run into some kind of problem. Most customers start looking for a product or service when they encounter a need or problem that requires a solution.

Answer 4

so d is right

Answer 5

Apologies for any confusion. Yes, the correct answer is D, after they run into some kind of problem. Most customers begin the consumer decision-making process when they encounter a problem or need that requires a solution.