“What” questions help to:

Locate the problem
Identify what the problem is
Discover the timing of the problem
Explore the magnitude of the problem

1 answer

“What” questions are indeed useful in various contexts, especially in problem-solving and analysis. Here's how they help in each of the areas you mentioned:

  1. Locate the Problem: "What" questions can help pinpoint where the issue is occurring. For example, "What specific area is experiencing the issue?" directs focus to a particular location or aspect of a situation.

  2. Identify What the Problem Is: They can clarify the nature of the problem itself. Asking, "What exactly is happening?" helps define the issue more clearly and distinguishes it from symptoms or related concerns.

  3. Discover the Timing of the Problem: Questions like "What time does this issue occur?" or "What events lead up to the problem?" can uncover when the problem arises, which is essential for understanding its context and potential causes.

  4. Explore the Magnitude of the Problem: "What impact does this problem have?" or "What are the consequences?" can provide insight into the severity and scale of the issue, aiding in prioritization and decision-making.

Overall, "What" questions are fundamental tools in investigation processes across various fields, from management and research to education and clinical settings.