What is the primary action you should be taking when employing active listening skills?

A. Repeating the speaker's words
B. Offering advice
C. Making eye contact
D. Paraphrasing and asking questions

1 answer

D. Paraphrasing and asking questions

Active listening involves not just hearing the words being spoken but also understanding the message. Paraphrasing what the speaker has said and asking clarifying questions shows that you are engaged and trying to comprehend their perspective.