What is the best reason to omit the reason for the refusal in a negative message?

A. The reader may not think of the reason.
B. The reason reflects poorly on the company.
C. The reason benefits the reader, but not the writer.
D. The reason is watertight.

5 answers

I'll be glad to check your answer.
I disagree.

What does your book say?
Okay after reading again I am saying the answer is C
OK. My preference is B, but your book's answer is probably best.
I agree , it is B.