What is etiquette in ICT

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Etiquette in ICT (Information and Communication Technology) refers to the guidelines and expectations for appropriate behavior and conduct when using technology and communicating electronically. Here are some examples of ICT etiquette:

1. Netiquette: Follow general rules of online etiquette, including using proper language and avoiding offensive or vulgar content in emails, chats, or forums.

2. Respect privacy: Respect the privacy of others by not sharing their personal information or sensitive data without their permission. This applies to emails, social media, or any other form of communication.

3. Use appropriate language: Avoid using excessive capitalization, slang, or abbreviations that may be difficult to understand or interpret. Be mindful of cultural differences when communicating with people from diverse backgrounds.

4. Use proper email etiquette: Follow proper email practices, such as writing concise and clear subject lines, using professional salutations and signatures, and proofreading emails for grammar and spelling errors.

5. Use appropriate tone: When communicating online, be conscious of your tone and try to maintain a polite and respectful attitude. Avoid using offensive or aggressive language that can be easily misinterpreted.

6. Use CC/BCC appropriately: When sending emails to multiple recipients, use the 'Carbon Copy' (CC) or 'Blind Carbon Copy' (BCC) fields appropriately. CC should be used for recipients who need to be aware of the conversation but may not be directly involved, while BCC should be used when you want to protect the privacy of the recipients.

7. Be mindful of inclusivity: Take into consideration the diverse audience that may be receiving your digital communications. Avoid making assumptions based on gender, race, religion, or any other personal characteristic.

8. Respect copyright: Be aware of copyright laws and respect the intellectual property of others. Do not share or use copyrighted material without proper permission or attribution.

9. Avoid excessive use of technology: Be mindful of the amount of time you spend on digital devices and avoid an excessive reliance on technology. Maintain a healthy balance and direct personal interactions.

10. Practice good cyber hygiene: Maintain good cybersecurity practices. This includes using strong passwords, regularly updating software, being cautious while clicking on links or downloading files, and keeping personal information secure.

By following these principles of etiquette in ICT, you can ensure respectful and effective communication while using technology.
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