What is controlling, features of controlling, importance of controling, limitations of controlling, essential of a good control system

1 answer

Controlling is a management function that involves monitoring and measuring performance, comparing it with predetermined standards or goals, and taking corrective action if necessary to ensure that objectives are achieved efficiently and effectively.

Features of controlling:
1. Establishment of Standards: Controlling requires setting up performance standards or benchmarks against which actual performance will be evaluated.
2. Measurement of Performance: Controlling involves collecting data and information to measure actual performance against the established standards.
3. Comparison and Analysis: The collected data is analyzed and compared with the standards to determine whether any deviations exist and to what extent.
4. Taking Corrective Action: If there are any deviations from the standards, controlling involves taking corrective action to bring the performance back on track.
5. Feedback: Controlling provides feedback on performance to the individuals or groups involved, which helps in improving future performance.

Importance of controlling:
1. Achievement of Objectives: Controlling ensures that actions and activities align with the organizational objectives, helping in achieving them effectively.
2. Monitoring and Evaluation: It allows managers to monitor and evaluate the progress and performance of employees, departments, or the entire organization.
3. Corrective Action: Controlling helps in identifying deviations or problems early on and taking timely corrective action to rectify them.
4. Improvement: By analyzing and evaluating performance, controlling provides valuable insights to improve systems, processes, and overall efficiency.
5. Coordination: It promotes coordination between different individuals, departments, or teams involved in achieving organizational goals.

Limitations of controlling:
1. Resistance to Control: Some individuals may resist control due to fears related to loss of autonomy or feeling micromanaged.
2. Costly and Time-Consuming: Implementing control measures can be expensive and time-consuming, especially if complex reporting systems or technology are required.
3. Inflexibility: Overemphasis on control can lead to rigidity and a lack of adaptability to changing circumstances and opportunities.
4. Inaccurate Standards: If the standards set are inaccurate or outdated, controlling may not provide the desired results.
5. Lack of Control Measures: In some situations, it may be difficult to establish measurable control standards, making controlling less effective.

Essentials of a good control system:
1. Suitability: Control systems should be designed to suit the specific needs and requirements of the organization.
2. Timeliness: Control measures should provide timely feedback to identify deviations and take corrective action promptly.
3. Flexibility: A good control system should be flexible enough to adapt to changing circumstances and accommodate unforeseen situations.
4. Accuracy and Reliability: The data and information used for control purposes should be accurate and reliable to ensure appropriate decision-making.
5. Effective Communication: Clear communication channels should be established to ensure that control information is disseminated to the relevant individuals or groups.
6. Clarity and Simplicity: Control standards and procedures should be easy to understand and straightforward to use by all stakeholders.
7. Objectivity: Control measures should be objective and free from personal bias or favoritism to ensure fairness and consistency.