Speaking respectfully and politely to others
Active listening and reflecting back what the person has said
Using clear and concise language to effectively convey your message
Being aware of non-verbal cues, such as body language and facial expressions, and responding accordingly
Avoiding interrupting others and allowing them to finish speaking before responding
Using appropriate tone and volume when speaking, adjusting according to the situation and audience
Adapting communication style to match the cultural norms and expectations of the person or group you are communicating with
Using appropriate technology and platforms for communication, considering the audience and purpose of the message
What is appropriate communication technique?
Flashing your headlights to show intention to pass a vehicle
Making an eye contact when passing a vehicle
Informing other drivers of your intentions prior to turning, slowing, changing lanes, etc.
Using hand signals in addition to lights
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