Using clear and concise language in verbal communication
Listening actively and attentively to the speaker
Respecting others' opinions and ideas without interrupting
Being mindful of non-verbal cues such as body language and facial expressions
Using appropriate tone and volume in communication
Being sensitive to cultural differences and using appropriate language
Having empathy and understanding towards others' emotions and perspectives
What is appropriate communication technique?
Flashing your headlights to show intention to pass a vehicle
Making an eye contact when passing a vehicle
Informing other drivers of your intentions prior to turning, slowing, changing lanes, etc.
Using hand signals in addition to lights
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