A good strategy for handling a conflict with a co-worker is to consider how the co-worker might feel about the situation. This approach encourages empathy and understanding, which can help facilitate a constructive dialogue.
Here’s a more comprehensive strategy you could follow:
- Stay Calm: Approach the situation with a calm mindset.
- Reflect on the Issue: Consider your feelings and the other person’s perspective.
- Communicate Openly: If appropriate, arrange a time to talk and express your feelings without blaming.
- Listen Actively: Allow your co-worker to express their side and listen without interrupting.
- Seek Solutions Together: Focus on resolving the conflict collaboratively rather than assigning blame.
- Follow Up: After the discussion, check in to ensure the resolution has been effective.
Avoiding negative behaviors like sending a nasty email, confronting your co-worker aggressively, or rolling your eyes is crucial, as these can escalate the conflict rather than resolve it.