What does a switch board operator

Answer 1

do?

A switch board operator is responsible for managing and directing phone calls in a large office or facility. They operate and maintain a switchboard, which takes incoming calls, places outgoing calls and helps to transfer calls to appropriate individuals. The operator may also provide information to callers, take messages if the recipient is unavailable, and assist with other administrative tasks as needed. In the modern era, many switchboard operators have been replaced by automated phone systems.