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What are the first steps that you should take if you are unable to get onto the Internet? Check your router connections then restart your router.

Check your router connections then restart your router.

Plug the CPU to a power source and reboot the computer.
Plug the CPU to a power source and reboot the computer.

Adjust the display properties and check the resolution.
Adjust the display properties and check the resolution.

Use the Control Panel to adjust the router settings.

1 answer

If you are unable to get onto the Internet, the first steps you should take are:

  1. Check your router connections: Ensure that all cables connecting your router to the power source, modem, and your computer or device are securely plugged in.

  2. Restart your router: Unplug the router from the power source, wait for about 30 seconds, then plug it back in. This can often resolve connectivity issues.

After performing those steps, you can also check your computer's network settings, ensure that your Wi-Fi is turned on, and verify that you are connected to the correct network. If the issue persists, further troubleshooting may involve checking modem connections, using different devices, or investigating any service outages in your area.