what are 3 charactertistic of nonverbal and verbal communication in a relak situation
Non-verbal communication
http://maine.edu/~zubrick/tren5.html
effective communication
http://www.google.com/search?q=cache:TcjWi1SCDRcJ:media.west.cmu.edu/documents/effective_communication.pdf+relaxed+situational+communication&hl=en&ct=clnk&cd=6&gl=us&ie=UTF-8
comparison of types of communication
http://www.uic.edu/classes/comm/comm200/commlect.html
http://ohioline.osu.edu/bc-fact/0006.html