What advantages does email have over a follow-up call?

Question

​​​​​​You can compose the email on your own time
You can avoid a potentially long phone call
An email does not interrupt the customer’s life
All of the above

Answer 1

The correct answer is: All of the above.

Each of the listed points highlights a distinct advantage of using email for follow-up communications compared to a phone call. Email offers flexibility in composing messages, minimizes the risk of lengthy conversations, and respects the recipient's time by not interrupting their day.