We have to complete a study guide for English class but for some reason I can't find any of the answers, can anyone help?

Chapter 5:

According to the girl Jane meets, why is Lowood called an institution?

How has Miss Scatcherd punished the girl Jane has spoken to?

Chapter 6:

What is Helen's punishment for not cleaning her nails and how does she react?

By what doctrine does Helene seem to live her life?

Jane thinks that when struck at without reason, we should strike back. How does Helen disagree?

By what principle does Helen live?