We are also doing a discussion on how to resolve a conflict between two workers or between a worker and a supervisor. I don't know if I am just tired or what but solutions just arent coming to mind.. help? Must have a scenario with the problem and the solution... thanks so much.

Question

Generally, sitting down and quietly and honestly discussing the problem will go a long way toward solving it. Compromising and listening to the other point of view will help produce a solution.

thanks to you both.. great ideas!

These articles might provide helpful information.

http://www.members.cox.net/dagershaw/lol/assertive.htm
http://www.members.cox.net/dagershaw/lol/assertive2.htm

I hope this helps a little more. Thanks for asking.