Victoria is a nurse working in the ER. When she is talking to patients and asking questions, she tries to avoid asking “why” questions because they can often be viewed as:

Answer 1

"Why" questions can often be perceived as confrontational, judgmental, or accusatory. They may inadvertently put patients on the defensive or make them feel compelled to justify their actions or feelings. By avoiding "why" questions, Victoria can create a more open and supportive environment that encourages patients to share their concerns and experiences more freely. Instead, she might use open-ended questions or rephrase her inquiries to focus on understanding their situation without putting them on the spot.