Useful techniques for de-escalation that were taught during this course were

A- The SOLVE solution
B- Verbal Take Downs
C- Pressure points
D- Verbal Intervention Techniques
E- 5 steps to De-escalation
F- Seperate and stitch

1 answer

The useful techniques for de-escalation that were taught during this course include:

A- The SOLVE solution: This technique focuses on problem-solving and finding constructive solutions to calm the situation down.

D- Verbal Intervention Techniques: These techniques involve using effective communication skills such as active listening, empathy, paraphrasing, and reflecting emotions to defuse tense situations.

E- 5 steps to De-escalation: These steps provide a systematic approach to de-escalation, including creating a safe environment, active listening, empathy, exploring options, and finding a resolution.

F- Separate and Stitch: This technique involves physically separating individuals who are involved in a conflict and providing them with time and space to calm down before addressing the situation.

It is important to note that B- Verbal Take Downs and C- Pressure Points are not typically recommended for de-escalation as they involve using force or physical techniques, which can potentially escalate the situation further. The focus should be on non-violent and verbal strategies to defuse conflicts.