Use the text to answer the question.

Question

How does the author structure the last three paragraphs to shape the idea that combining AI with
human workers results in better customer service?
(1 point)
The author identifies the main
problems with AI and then explains
a solution.
The author narrates a personal
story to illustrate the problems with
AI.
The author uses sequence to
outline steps to use AI effectively.
The author uses details to explain
how AI works.

Answer 1

The correct answer is: The author identifies the main problems with AI and then explains a solution.

This structure helps to highlight the issues faced when relying solely on AI for customer service and presents the combination of AI with human workers as a more effective solution for better outcomes.