Think of a recently completed group project that you have been involved in. This project may have been a student project, a group project, or an extracurricular project.

Question

Briefly describe the situation and choose one of the following to post on the discussion board:

i always work retail sales and call centers but never particaipated in any project. so kinda lost with the question. So any example would help or jar the memory

Analyze the development of the team in terms of the four-phase model. Does this model describe how the team evolved?
Analyze the group in terms of situational factors that influence team development. What factors positively contributed to group performance? What factors negatively contributed to group performance? How did the group try to overcome the negative factors? What could you have done differently to overcome these negative factors?
Analyze how effectively the group managed meetings. What did the group do well? What didn't the group do well? If the group were formed again, what specific recommendations would you make about how the group should manage meetings

Answer 1

In a way, both retail sales and call centers are group projects. I assume you were not the only salesperson or caller on duty at one time. You were a part of a team. I also assume that your bosses set goals for you -- keep the stock neat, be polite to customers, etc., etc.

You might choose to write about the first suggestion. Use the four-phase model -- even if none of it applied to your experiences.