Part A: The statement that best describes Mrs. Frank is C. She is gentle—trying to make the best of the situation.
Part B: The quotation that best supports this answer is C. “When Mr. Kraler comes, the sun begins to shine. . . . Wouldn’t you like a cup of coffee? . . . Or, better still, will you have supper with us?”
This quotation reflects Mrs. Frank's attempts to maintain a positive atmosphere and her nurturing, gentle nature in a difficult situation.