Question

There are many distinctions among the different types of
communication techniques used in the business world.
· Select two techniques.
· Provide an example of when it is appropriate to use each in corporate communication

Answer 1

Within companies, between companies or between companies and customers?

There are methods like faxes, emails, phone calls, interoffice memoranda, business reports (documents) and letters. See if you can think of situations appropriate for each.

Answer 2

I remember one CEO with whom I did business who had a statuette of a hand with the middle finger extended upward, mounted on a wall pedestal, with a small drape covering it (with a drapery pull hanging down). If someone was in the office of the CEO giving a pitch that he found less than helpful (or useful), he opened that small drape, and let the hand do the communication.
I don't recommend this type of base communication, but often words expressed are often subtle indicators of the same thing. So the rule ought to be communicate appropriately. Speak directly, not obtusely, and be civil. That is my opinion, not shared by all.

Answer 3

Although it does not relate solely to business communication, this article might be helpful.

http://www.members.cox.net/dagershaw/lol/MessageAcross.html

I hope this helps a little more. Thanks for asking.