The IT department needs a detailed set of practices to help them deliver world-class customer service. Where would one find the most beneficial practices to build this set? Explain your answer in 3-5 short small sentences.(4 points)
1 answer
One could find beneficial practices for IT customer service by researching industry best practices on reputable websites such as Gartner or Forrester. Additionally, attending conferences or workshops focused on IT service management can provide valuable insights and strategies. Engaging with other IT professionals through online forums or networking events can also help gather practical tips and recommendations. Finally, reaching out to experienced IT leaders or mentors for guidance and advice can offer personalized recommendations for improving customer service.
1 answer