taylor is a manager at a restaurant that has just purchased a new tech system that handles their app, reservations, and customer seating, the restaurant wants all of the employees to be trained on the tech. they decide to hire a person from a third-party company to train the employees, what is this called?

Question

outsourcing
automation
productivity software
e-commerce

Answer 1

The situation you're describing is called outsourcing. This refers to hiring an external party or third-party company to perform services or provide training that is usually handled internally. In this case, the restaurant is outsourcing the training of its employees on the new tech system.