Question

Survey questions require:

(1 point)
Responses

Open-ended answers
Open-ended answers

Closed answers
Closed answers

Transitional answers
Transitional answers

Detailed answers

Answer 1

When creating survey questions, it's essential to consider the type of responses you want to gather. Here’s a brief overview of each type of question:

1. **Open-ended answers**: These questions allow respondents to provide free-text responses. They are great for gathering detailed, qualitative insights but can be harder to analyze quantitatively. Example: "What do you like most about our service?"

2. **Closed answers**: These questions provide specific response options for respondents to choose from, making them easier to analyze statistically. Examples include multiple-choice questions and yes/no questions. Example: "How satisfied are you with our service? (Very satisfied, Satisfied, Neutral, Unsatisfied, Very unsatisfied)"

3. **Transitional answers**: This is not a standard category in survey question types, but it might refer to questions that transition between topics or ask about different phases of a respondent's experience. For instance, “Before using our service, how would you rate your experience? After using our service, how has that changed?”

4. **Detailed answers**: Similar to open-ended answers, these questions prompt respondents to provide more elaborate responses, often requiring them to reflect on their experiences or opinions. Example: "Can you describe a specific instance where our service exceeded your expectations?"

When designing your survey, think about your objectives and choose the appropriate types of questions to gather relevant and actionable feedback.