Superhero City

Question

ATTENTION CASHIERS:

All store employees will now get 15% off all comic books or related merchandise they buy. Please follow the new directions below.

Selling comic books and comic-book merchandise to employees:

Ring up the merchandise.
Ask to see the individual’s employee card.
Enter the employee’s EID into the cash register.
Use the cash register to take 15% off the price. Then push the sales tax button.
Write your initials on the sales receipt.
Sell merchandise to employees during store hours only.
When purchasing seasonal or specially priced items, employees may still apply discounts.
Accepting returns from employees:

Comic books cannot be returned. Merchandise can be returned.
Employees receive a store-credit certificate for merchandise they return to the store.
Store-credit certificates are next to the gift certificates.
Employees may not get a cash refund for merchandise they return to the store.
Question
Your fellow employee wants to return a comic book that she purchased. What should you do?

A.Ask for her employee card
B.Refund her money in the form of store credit
C.Refund her money in cash
D.Tell her that she cannot return the comic book
E.Provide her a refund minus 15%

Answer 1

The correct action to take in this situation is:

D. Tell her that she cannot return the comic book.

According to the store policy, comic books cannot be returned.