Student O is looking at her tuition fee account and realises that while she paid her fees a month ago, before the due date. She checks and sees that the amount was not debited from her account. Then she calls the tuition fees department, and they tell her that it seems like her payment went into a suspense account. Why did Student O’s payment go into the suspense account?
Student O misinterpreted their tuition fee account.
Student O made use of incorrect banking details and/or reference.
Student O did not communicate with her funder.
Student O missed the relevant payment date.
1 answer
Student O likely made use of incorrect banking details and/or reference when making her payment, causing it to be deposited into a suspense account instead of her tuition fee account.
2 answers