Yes, the clerk does have a responsibility to question the manager's instructions. It is important for employees to have a sense of ethical responsibility and to speak up when they believe that something is not right. By questioning the manager's instructions, the clerk could have potentially prevented the problem from occurring in the first place.
Additionally, employees have a responsibility to act in the best interest of the company and its customers. If the clerk had concerns about the manager's instructions, it would have been their duty to communicate those concerns to the appropriate person, such as the store owner or a higher-level manager. This would have allowed for a resolution to be reached before any issues arose.
Still upset, you ask to speak to the store owner.the owner was not aware of the problem and disagrees with what the manager has told the clerks to do.the owner assures you the she will take care of the problem and will never happen again.did the clerk have any responsibility to question the managers instructions and why?
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