Steve is a general maintenance person for a small hotel chain. He is called when a guest is having difficulty with their air conditioner or television. The pathway of the Hospitality and Tourism cluster that Steve works in is:
Lodging.
Travel and Tourism.
Recreation, Amusements, and Attractions.
Restaurant and Food/Beverage Services.
1 answer
Steve's role falls under the Lodging pathway of the Hospitality and Tourism cluster. Within the Lodging pathway, he is responsible for ensuring that guests are comfortable and satisfied with their accommodations, which includes fixing any issues with the air conditioning or television in their rooms. This pathway encompasses a variety of establishments such as hotels, motels, resorts, and bed and breakfasts. Steve's role is essential in providing a positive experience for guests during their stay at the hotel chain.