Starting in September, your company plans to increase the monthly fees it charges to its clients. You are drafting a letter to mail to your clients to inform them of this increase, and hopefully to persuade them to keep their business with you. In analyzing your audience you determine that __________.
A. the clients need to be made aware of the fees they currently pay
B. the clients need to know how your company will use the revenue from the fees
C. the clients don't need any information until September since that is when the increase will go into effect
D. the clients need to be told what the new fee structure is
I think B?
If the purpose of your message is to inform parents about the new dismissal procedure designed to alleviate problems with the current process at your school, which of the following best represents the desired outcome of your message?
A. that parents will analyze the situation themselves
B. that parents will be willing to help
C. that parents will want to improve their children's experiences
D. that parents will follow the new process you are implementing
I think B?
In which of the following cases is the direct organization method most appropriate?
A. asking your boss for an extension on an assignment
B. recommending a controversial change in departmental procedure to your boss
C. requesting a day off during your company's busy season
D. sending a status report indicating that you are on schedule for an assignment
is it A?
I cant find them anywere in the book!
2 answers
3 answers