Ask a New Question
Menu

Start the computer.

● Does the computer boot to the desktop?
● If the computer started Windows 7, log on to the computer with the Administrator account.
● If the computer did not start Windows 7, troubleshoot the operating system until the computer successfully boots. Because all hardware is correctly connected, you do not need to troubleshoot hardware in this lab.
● If the operating system is missing the required files to boot the computer, you can replace these files by booting the computer with the Windows 7 installation media. Use the Start-up Repair option to replace any missing files.
● Does the Calculator start automatically?
● If the Calculator does not start automatically, configure Windows to start the Calculator every time
● Windows starts.
● Is the resolution of the screen the native resolution or the resolution chosen by your instructor?
● If the screen resolution is not native or the resolution chosen by your instructor, configure Windows to display the desktop at the native resolution of the monitor or the resolution chosen by your instructor.

● If the computer successfully started, the desktop contains the appropriate open programs, and the display is set to the native resolution you have successfully solved all operating system problems. Hand the lab into your instructor.
● If you could not successfully start the computer, the desktop does not contain the appropriate open programs, and the display is not set to the native resolution, continue troubleshooting the problems.
Students start by troubleshooting the computer for problems. Answer the following questions after each problem is solved. The instructor may inform you of the number of troubleshooting problems to complete.

Problem 1
I. What problem did you find?​​​​​​​​​(1)






II. What steps did you take to determine the problem?​​​​​​(3)







III. What is causing the problem?​​​​​​​​(2)







IV. List the steps taken to fix the problem.​​​​​​​(4)









Problem 2
I. What problem did you find?​​​​​​​​​(1)






II. What steps did you take to determine the problem?​​​​​​(3)







III. What is causing the problem?​​​​​​​​(2)






IV. List the steps taken to fix the problem.​​​​​​​(4)

1 answer

Problem 1

I. What problem did you find?

  • The computer did not boot to the Windows 7 desktop.

II. What steps did you take to determine the problem?

  1. Restarted the computer to see if the issue was temporary.
  2. Checked for any error messages displayed during the boot process.
  3. Attempted to boot into Safe Mode to diagnose whether the problem was with the operating system or configurations.

III. What is causing the problem?

  • The problem was caused by missing system files required for Windows to boot properly.

IV. List the steps taken to fix the problem.

  1. Inserted the Windows 7 installation media into the computer.
  2. Restarted the computer and booted from the installation media.
  3. Selected the "Repair your computer" option from the installation menu.
  4. Chose "Startup Repair" to fix missing or corrupted system files, allowing Windows to boot successfully.

Problem 2

I. What problem did you find?

  • The Calculator did not start automatically upon booting into Windows 7.

II. What steps did you take to determine the problem?

  1. Checked the Startup Items in the System Configuration (msconfig) to see if Calculator was listed.
  2. Searched the Startup folder in the Start menu to see if any shortcuts for Calculator were present.
  3. Attempted to manually start the Calculator to verify that it was functioning correctly.

III. What is causing the problem?

  • The Calculator application was not set to start at boot, as there were no shortcuts configured in the Startup folder.

IV. List the steps taken to fix the problem.

  1. Created a shortcut for the Calculator by navigating to its location: C:\Windows\System32\calc.exe.
  2. Copied the Calculator shortcut to the Startup folder located in C:\Users\[YourUsername]\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup.
  3. Restarted the computer to verify that the Calculator now launches at startup.
  4. Confirmed that the Calculator opened automatically upon logging in to Windows, ensuring the configuration was successful.