Let's analyze Jedida's work step by step to check for any mistakes:
Original equation:
\[
x^2 - 96 = 4x
\]
Step 1:
Jedida rewrote the equation as:
\[
x^2 + 4x - 96 = 0
\]
This is incorrect because she should have subtracted \(4x\) from both sides, not added it. The correct form after moving \(4x\) to the left side would be:
\[
x^2 - 4x - 96 = 0
\]
Since she made an error in rearranging the equation, this means her subsequent steps are also based on an incorrect equation.
Step 2:
She factored the equation as:
\[
(x + 12)(x - 8) = 0
\]
This factoring cannot be correct since she started with an incorrect polynomial from Step 1. The polynomial \(x^2 + 4x - 96\) does not factor into \((x + 12)(x - 8)\). The correct factoring, if done on \(x^2 - 4x - 96\), would be different.
Step 3:
She applied the Zero Product Property correctly in step 3, but since her factors were incorrect, the solutions are not valid.
Given all of this analysis, it is evident that the first mistake occurred in Step 1.
So the response is:
Step 1; she added 4x to both sides instead of subtracting.