The correct answer is:
The cocoa was mixed with hot water, but some cocoa settled as it cooled because the solubility went down.
Explanation: When the hot cocoa was initially made, the cocoa powder was dissolved in hot water. However, as the drink cooled, the solubility of the cocoa decreased, meaning that not all of the cocoa could remain dissolved in the cooler liquid. This caused some of the cocoa to settle at the bottom of the mug.