Question

SMART GOALS:

Goal 1-

How will you achieve this goal?

Strategy 1-
Strategy 2-
Strategy 3-

How will you monitor this goal?

Short term-
Long term-

Goal 2 -

How will you achieve this goal?

Strategy 1-
Strategy 2-
Strategy 3-

How will you monitor this goal?

Short term-
Long term-

Answer 1

Goal 1: Increase sales revenue by 10% within the next quarter.

How will you achieve this goal?

Strategy 1: Launch a new marketing campaign targeting existing customers.
Strategy 2: Develop a promotion program to attract new customers.
Strategy 3: Enhance online presence to reach a wider audience.

How will you monitor this goal?

Short term: Analyze weekly sales reports and monitor progress towards target.
Long term: Compare quarterly sales figures to previous quarters to measure success.

Goal 2: Increase customer satisfaction rating to 90% within the next six months.

How will you achieve this goal?

Strategy 1: Implement a customer feedback system to gather input and address concerns.
Strategy 2: Train employees on best practices for customer service and satisfaction.
Strategy 3: Offer incentives for customers to provide feedback and reward top performers.

How will you monitor this goal?

Short term: Regularly review customer feedback and address any issues promptly.
Long term: Monitor overall customer satisfaction rating on a monthly basis and take action to improve.