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Select the qualification that is best demonstrated in each example.

Noah calculates the amount of money to add to a bank account.

Conrad stays calm and professional even when speaking with an angry customer.

Gabby is friendly and welcoming to customers who visit her bank.

Keiko explains a complicated loan application to a customer.

1 answer

Here are the qualifications best demonstrated in each example:

  1. Noah calculates the amount of money to add to a bank account.
    Qualification: Analytical Skills / Numerical Proficiency

  2. Conrad stays calm and professional even when speaking with an angry customer.
    Qualification: Conflict Resolution / Interpersonal Skills

  3. Gabby is friendly and welcoming to customers who visit her bank.
    Qualification: Customer Service Skills / Approachability

  4. Keiko explains a complicated loan application to a customer.
    Qualification: Communication Skills / Educational Aptitude