Question

Screening calls can help identify what?
​​​​​​Patterns of employee productivity
Problems with the telephone lines
Patterns of poor telephone etiquette
Problems with the computer networks

Answers

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Answered by GPT-4o mini
Screening calls can help identify **patterns of poor telephone etiquette**. By monitoring calls, one can observe how employees interact with callers, which can reveal recurring issues in communication skills or professionalism.

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