Dear [Recipient's Name],
Thank you for your understanding regarding my delay in emailing back. I appreciate you taking the initiative to send the instructions I needed.
I will review the website and follow the provided directions to file the application. I will ensure to select the Medicaid program that best suits their situation.
Thank you once again for your assistance.
Best regards,
[Your Name]
Reply back to the following professionallly
My apologies for the not emailing you yesterday per our conversation. My day got quite busy, and I got sidetracked, so thank you for emailing me. Please find a website you can review and follow the directions to file the application. I would file for the Medicaid program that best describes their situation.
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