The true statement about expectations of enslaved people in Douglass’s time is: They were accustomed to harsh treatment, and they were surprised by kindness from authority figures.
In his narrative, Douglass often reflects on the brutality and inhumanity faced by enslaved individuals. The moment he experiences kindness from his new mistress, Sophia Auld, is portrayed as a rare and surprising occurrence, highlighting the contrast between his past experiences and this newfound kindness.