- Terrible: This strongly negative adjective immediately sets the tone as the reviewer's overall opinion of the phone.
- Battery dying: Describes an undesirable situation where the battery is losing its charge quickly, implying that the phone is unreliable.
- Lasts for about 5 hours: Indicates a short battery life, which can be frustrating for the user and contributes to the negative tone.
- Takes forever: Emphasizes the reviewer's impatience with the charger, suggesting that it takes an excessively long time to charge the phone.
- Wait on hold for over an hour: Highlights the reviewer's negative experience with customer service, specifically the long wait time, which can be aggravating.
- Rude and unhelpful: These negative adjectives describe the behavior of the customer service representative, further adding to the negative tone.
- Screen stopped working: Indicates a malfunction in an essential component of the phone, highlighting its unreliability and contributing to the negative tone.
- Huge hassle: Shows the phone as a source of inconvenience, further emphasizing the negative perception of the device.
- Waste of money: This phrase implies that the phone has not lived up to the reviewer's expectations and has not been worth the cost, which adds to the negative tone.
Read the following review.
This phone is terrible. I've only had the phone for a
month and already the battery is dying. The phone
only lasts for about 5 hours before it needs to be
plugged in and the charger takes forever. I called
customer service and had to wait on hold for over an
hour. Then the representative was rude and
unhelpful. Today, the screen stopped working. This
phone has been a huge hassle and a waste of money.
In a RARE response, identify the words or phrases indentify the words and phrases that give this passage a negative tone. Explain how those words create the negative tone of the passage.
1 answer
1 answer