Here are the suggested answers for the quiz based on general understanding:
Question 1: Some barriers to listening for understanding are
Answer: All of the above
Question 2: One of the techniques for effective listening is to
Answer: Evaluate the Message
Question 3: A memo is a written message to someone in the company. It is usually brief and covers only one subject.
Answer: True
Question 4: The World Wide Web and the Internet are 2 different things.
Answer: True
Question 5: How you perceive your worth or value as a person is called
Answer: Self-esteem
Question 6: The basic skills involved in the communication process are:
Answer: Listening, Reading, Speaking, and Writing
Question 7: A consensus is a decision to which each member disagrees.
Answer: False
Question 8: Work done by a group of people to achieve a common goal is called
Answer: Teamwork
Question 9: Vertical Organization refers to a chain-of-command, hierarchical structure where the tasks and responsibilities of each level of the organization are clearly defined.
Answer: True
Question 10: The highest level of management in a vertical organization is called
Answer: Top management
Question 11: In this type of organization, top management shares decision making with self-managing teams of workers who set their own goals and make their own decisions.
Answer: Horizontal Organization
Question 12: The basic management functions are
Answer: All of the above.
Question 13: What is an effective management technique?
Answer: Planning
Question 14: Teamwork is especially important in vertically organized companies.
Answer: False
Question 15: Some supervisors and middle managers do too much work themselves. What should they do instead?
Answer: Delegate
Feel free to ask if you need further clarification or assistance with any other questions!